Three AMC tiers. Choose what fits the building.
Quarterly preventive visits, basic-parts coverage, breakdown response. Best for low-traffic residential.
Monthly preventive visits, most parts included, priority emergency response, monthly performance reporting. Best for mid-rise residential and commercial.
Comprehensive parts + labour, 24/7 priority response, SLA-backed uptime. Best for hospitals, hotels, and high-rise towers.
What every AMC plan includes.
- Scheduled preventive maintenance per OEM and EN 81-20/50 service intervals.
- Digital service log per elevator, accessible to the building manager.
- Annual safety audit and code-compliance report.
- Dedicated WhatsApp channel for the building's named facility manager.
- Named regional engineer assigned to the building (no shared inbox).
- Spare-parts forecasting and inventory recommendations per elevator.
- AMC begins at handover for new installations; quotable for existing buildings.
Emergency response — committed in writing.
Average emergency response time across our GCC service network is under 4 hours; under 2 hours in Doha, Dubai, and Riyadh during business hours. Response times are specified in your AMC contract as binding SLAs — not as marketing promises.
What it costs.
AMC pricing depends on plan tier, number of elevators, traffic profile, and current condition. The most accurate way to get pricing is a free 30-minute site walkthrough — our engineer inspects the equipment, recommends the right tier, and quotes a fixed annual fee. Multi-year contracts qualify for tiered discounts.